The Royal Borough of Windsor and Maidenhead's Assisted Living Group (of which Care Response is part) is running a pilot project assessing the effectiveness of a recently developed service from Care Harmony Solutions.


InTouch uses a combination of television, set top box, broadband and Skype. The system is designed to combat isolation by allowing residents to keep in contact with family, friends and others simply using the television within their home.

The local authority is funding the entire project. The only cost to residents taking part is their access to WiFi.

The criteria for being in the pilot are as follows:

  • Resident is potentially isolated and/or has communication issues and a video link would help them to communicate more easily
  • Resident must have access to Wi-Fi
  • Friends and/or family members and/or associated organisations are already signed up or will sign up to use Skype with the person on the pilot
  • Agreement to attend joint training on use of the InTouch system
  • Agreement to regularly use the InTouch system
  • Willingness to take part in the evaluation of the pilot


Those taking part in the pilot will receive a free telecare tool kit (including the InTouch equipment), which they will be able to keep when the pilot ends.

Places are obviously limited, but if you or someone you know would like to be considered for the project, please complete the details below and you will receive a call back.

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